same day or next day delivery
Return & Refund Policy + Additional Policy

FULLACHI don't accept returns, exchanges, or cancellations except for unforseen reasons

Please contact us if you have any problems with your order. Please read further.

We gladly accept returns and refund will be made. 

We accept returns if the order you receive has been damaged excessively.

Ship items back within: 3 days after issue has been reported

We don't accept cancellations

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive in excessive damage or defective, we can't accept returns for:

  • E-invitation / E-cards / Digital copy
  • Cards

The customer is responsible for inspecting their order upon arrival and informing us within 48 hours with any concerns with the delivered items, no exceptions. Please send photo evidence of damage to the package and its contents for us to evaluate the damage. We cannot replace items reported damaged without proper photo evidence.

In case of the product had to be returned;

The returned goods/products will be checked, the goods should be in the good condition. If the goods/products has been used or damaged by the customer, there will not be any refund. Fullachi will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 5 working days after the confirmation.


Please contact us at fullachiartsofficial@gmail.com if you have any questions or doubts.

 

Additional Policy

- E-invitation / Digital Invitation?
E-invitation is a digital version of invitation card that can be sent through any messaging application. What is the plus on using digital invitation is that you safe money as well as reduce the use of paper. 

Fullachi's E-Invitation is a template base E-invitation where the designs are remained under the ownership of Fullachi even after it has been purchased. Eloborating on the phrase, customers who purchase the e-invitation rents Fullachi's template to share their event details so that Fullachi can reused the same templates for other customers for their event. This means, customers can only made changes on the details if there are any changes. If needed/neccessary, alteration on the design will be done to make fit the information by the editorial team ONLY. 

Fullachi Arts owns the rights to all illustrations and images on this web site. ALL IMAGES ARE COPYRIGHT. Purchase of items does not grant transfer of copyright. May not be sold, redistributed, reprinted for personal or commercial use, or reproduced in any way without prior written consent. Kindly contact fullachi prior to sharing on social media.

Fullachi's custom services are limited to corporate partnerships and clients. For all corporate inquiries and bookings please email fullachiartsofficial@gmail.com